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Showing posts from December 15, 2013

week 14 knowledge transfer in the E-World

E-Business E business provides the people to communicate and exchange information. They provide the service to market new product. The Value Chain in E-Business The way to exchange and add value to adjacent activity. A Knowledge-Based Value Chain Support activity provides  First step is to purchase material , operation , outbound logistics (storing/  distributing product).       Supply Chain Management Requires collaboration, knowledge sharing of logistics, and consensus among knowledge workers and suppliers. Customer Relationship Management (CRM) The goal is to improve relationship management with customers and supply chain partners. Critical Operational Components for CRM Personalization services Secure services to enforce security rules Publishing services to document location and meaning of business content Access services to help users find and access portal content Subscription servic...

week 13 knowledge transfer in the E-World

The E-World (Internal) It is organized with the organization and transfer knowledge for media with in the organization. The E-World (External) A website linking to gather in external environment there are a distributor, Customer, Supplier sharing knowledge using internet with in an organization for internet provide security for offices.   Groupware Provide knowledge transfer between knowledge seeker and knowledge provider. Prerequisites for Success Multiple application are available to communicate using groupware. Groupware Applications Email is the best source to implement groupware discussion. Newsgroups and workflow systems The newsletter provides the groupware facility for member in an organization Chat rooms Provide groupware for member to communicate with each other Video communication Provide the interface to communicate with each other Knowledge sharing groupware IT provide people to communicate wi...

week 12 Knowledge Transfer and Sharing

Knowledge transfer is to transmitting ( or Conveying) the  knowledge of one source to another source and the appropriate use of the transmitted knowledge. Goal is to promote/facilitate knowledge sharing, increase collaboration and networking. By working together, communicating, learning by doing, embedding knowledge through procedures, or document exchanges  A situation where an organization knows what to do, but ignore the information available  and perform differently it is the process of transferring of information from one person to another person the people to hesitate to transfer knowledge but is the best learning environment too  How Management view and reward Knowledge Transfer Determine Employee Job Satisfaction Degree of match between vocational needs and job requirements