Week 11 System Testing and Deployment

User Acceptance Criteria
Accuracy and correctness of outcome for test items
Suitability of the solutions
Adaptability to novel input
Ease of use
Robustness
Technical/operational test

User Acceptance Test Techniques
Developing a set of test cases
Subsystem Validation
Maintaining a log on different versions of the tests/test results
Field testing the system

Managing Test Phase
Deciding who will be doing the logical and user acceptance testing.
KMS Deployment
Transfer of KM’s skills from knowledge developer to the organization’s operators.
System Deployment
1.       Factors affecting System Deployment
2.       Technical
3.       Organizational
4.       Procedural
5.       Behavioral
6.       Political
7.       Economical

Knowledge Transfer

Two Approaches used for transferring KM system technology in implementation:
1.       The system is actually transferred from the knowledge developer directly to the working unit in the organization.

2.       Installing the system on the resident hardware.
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